Morland House Surgery telephone lines are open from 08.00 till 18.30 on weekdays and we offer appointments with our doctors and nurses during the following times:
|08:30 – 18:30
|07.30 – 18.30
|08.30 – 20.00
|08.30 – 18.30 / 08.30 – 20.00, alternate weeks
|08.30 – 18.30
|08.30 – 10.30 – pre-booked consultations only, no walk-in service (excluding bank holiday weekends)
Saturday morning appointments are pre-booked telephone and face-to-face consultations. Consultations are for routine issues only, it is not a walk-in clinic. Note that we do not open on bank holiday weekends. The doctors take it in turns to offer the Saturday surgery but cannot do home visits or take phone calls. A nurse clinic runs alongside with pre-bookable appointments for general nursing procedures, including dressings, immunisations and cervical screening.
Although the practice is open for appointments until 20.00 on certain days, the main doors will be locked from 18.30 for staff safety reasons. If you have a booked appointment between 18.30 and 20.00 then the receptionist on duty will be waiting for you and will let you in to the surgery.
Morland House Surgery is part of Thame Primary Care Network (Thame PCN) in partnership with The Rycote Practice in Thame and Chalgrove & Watlington Surgeries. Together the practices in the PCN offer appointments from 07.30 till 20.00 on Mondays to Fridays, and 08.30 till 10.30 on Saturdays. As part of this commitment to our patients, Morland House Surgery now opens from 07.30 on Tuesdays, and until 20.00 on Wednesdays. We also open until 20.00 fortnightly on Thursdays, and in intervening weeks offer eConsultations until 20.00 fortnightly on a Friday. All appointments during these Enhanced Access hours must be pre-booked.
What to do when your GP Surgery is closed
The Out of Hours service will offer care for urgent health care problems when GP surgeries are closed: this is between 6:30pm and 8:00am Monday to Friday and 24 hours over weekends and bank holidays. The Out of Hours Service can be contacted on 111. As per current practice, your personal details will be taken and passed onto a GP, who will return your call and assess your medical requirements. This may involve advice about self-care, a visit to a Primary Care Centre, or a home visit by a GP or specialist Paramedic. Information about your contact with the Out of Hours service will be forwarded to your GP practice by the next working day. We would like to remind you that Out of Hours cover does NOT deal with the following:
- Prescriptions for medicines that can be bought at the chemist
- Repeat prescriptions
- Second opinions on problems being dealt with by your usual GP
- Problems that can wait until your surgery is open
Please remember – if the situation is an emergency and you need immediate care:
- Dial 999 and ask for an ambulance
- Go straight to your nearest emergency department at the John Radcliffe Hospital in Oxford, or your nearest Hospital
You may still seek advice and consult with our GPs when the practice is closed by using our eConsult service. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and any time you have access to the internet, quickly and safely. eConsult is easy to use and will give your doctor all the information they need to triage and make sure every patient gets the care they need. Please visit the home page of our website for a link to the eConsult page.