What to do when we are Closed

Out of Hours Emergencies

What to do when your GP Surgery is closed

The Out of Hours service will offer care for urgent health problems when GP surgeries are closed. This is between 6:30pm and 8:30am Monday to Friday and 24 hours over weekends and bank holidays.

The Out of Hours Service can be contacted on 111.

As per current practice, your personal details will be taken and passed onto a GP, who will return your call and assess your medical requirements. This may involve advice about self-care, a visit to a Primary Care Centre, or a home visit by a GP or specialist Paramedic.

Information about your contact with the Out of Hours service will be forwarded to your GP practice by the next working day.

We would like to remind you that Out of Hours cover does NOT deal with the following:

• Prescriptions for medicines that can be bought at the chemist

• Repeat prescriptions

• Second opinions on problems being dealt with by your doctor

• Problems that can wait until your surgery is open

Emergencies

Please remember – if the situation is an emergency and you need immediate care:

• Dial 999 and ask for an ambulance

• Go straight to your nearest emergency department at the John Radcliffe Hospital in Oxford, the Royal Berkshire Hospital in Reading or the Great Western in Swindon.

GP Additional Access

The GP practices across South East Oxfordshire work as a collective to provide additional routine, pre-bookable appointments each week. See link below for more information